Jump High AI - Support & Help

Go to the Home screen, tap "Start Jump," or the main action button. Position your phone so the camera can clearly see your **full body** (head to toe). Make sure your lighting is good.

Jump High AI relies on seeing your body keypoints. Ensure:

• Full Body: Your entire body, from head to toe, is within the camera frame.
• Lighting: The room is well-lit (avoid shadows).
• Contrast: Wear clothes that contrast with the background for better AI tracking.
• Stability: The phone is placed on a stable surface and does not move during the jump.

The AI algorithm tracks key joint positions to determine your standing center of gravity and your center of gravity at the peak of your jump. The difference is the jump height. All calculations are based on *air time* and physics principles for the highest accuracy.

You need an internet connection to download the app and sync detailed analytics, but the core jump-counting and measurement functions often work offline using your device's processor.

Premium subscription unlocks:

• Unlimited access to all advanced statistics (Power, Velocity, etc.)
• Extended Jump History & Progress Analytics
• Yearly progress charts and detailed reporting
• Ad-free experience

• Ensure you aren't running too many background apps.
• Check that your lens is clean.
• The AI processing is intensive. Try increasing the light in the room to assist the camera.

Go to the "History" or "Analytics" tab, find the specific jump entry, swipe left on the entry, and tap Delete.